1. Eligibility to Use the Site
You must be at least 18 years old to create an account or place an order. By accessing this site or completing a purchase, you confirm that you satisfy this requirement.
We reserve the right to decline service or cancel orders where this condition is not met or where these Terms are violated.
2. Acceptance & Modifications
Your use of this website forms a binding agreement between you and Eternalpep in accordance with these Terms.
We may revise or update these Terms at any time by publishing changes on this page. Continued use of the site after updates are posted signifies acceptance of the revised Terms.
3. Orders, Shipping, Cancellations & Returns
All purchases are subject to review and acceptance. We reserve the right to refuse or cancel any order where suspected misuse, incomplete information, or compliance concerns arise.
Orders are typically fulfilled Monday through Friday (excluding holidays). Orders placed before 12:00 PM PST may ship the same business day; those placed after 12:00 PM PST generally ship the next business day. Shipping methods, fees, and delivery estimates are provided at checkout and are not guaranteed.
Cancellations must be submitted in writing to Support@eternalpep.com prior to dispatch. Once an order has shipped, cancellation is not possible except in accordance with our Refund & Returns Policy.
If a product arrives damaged, defective, or incorrect, you must notify us promptly following delivery, including your order number and clear photographic evidence of both the item and packaging. Upon verification, we may provide a replacement, store credit, or refund at our discretion.
Signature required (U.S. orders over $150): Where signature confirmation is required and delivery cannot be completed due to recipient absence, carrier handling and reshipment fees may apply.
Shipments returned due to inaccurate address details, failed delivery attempts, or refusal may incur additional charges and processing restrictions.
4. Product Use & Restrictions
All products offered by Eternalpep are supplied strictly for laboratory research use only. Products are not intended for human or animal consumption, medical application, or therapeutic use.
Materials must be handled exclusively by qualified professionals within controlled research environments and in accordance with all applicable laws and safety standards.
We reserve the right to refuse or cancel orders where misuse, regulatory risk, or non-compliance is reasonably suspected.
5. User Conduct & Responsibilities
You agree to access and use the website solely for lawful research-related purposes.
- Provide accurate, current, and complete information
- Do not misuse or redistribute products for unauthorized purposes
- Do not attempt to interfere with or compromise site security
- Do not reproduce or exploit site content without permission
6. User Accounts
Certain site features may require account registration. You are responsible for safeguarding your login credentials and maintaining account confidentiality.
If you suspect unauthorized account access, notify us immediately at Support@eternalpep.com.
We may suspend or terminate accounts that breach these Terms or display suspicious or prohibited activity.
7. Intellectual Property
All content on this website—including text, logos, trademarks, graphics, and software—is owned by Eternalpep or its licensors and protected under applicable intellectual property laws.
Content may be viewed or downloaded solely for personal research-related purposes. Any other use requires prior written authorization.
8. Site Information
Information presented on this site is provided for educational and research reference purposes only and does not constitute professional, medical, or legal advice.
We make no guarantees regarding accuracy or completeness and reserve the right to correct errors or update content without prior notice.
9. Communications
By subscribing to email or SMS notifications, you consent to receive transactional updates and promotional communications. Message frequency may vary and standard carrier rates may apply.
You may opt out of SMS communications by replying STOP and unsubscribe from email communications using the links provided.
10. Third-Party Links
This website may contain links to external third-party websites. Eternalpep does not control, endorse, or assume responsibility for the content or practices of those sites.
11. Disclaimer & Limitation of Liability
The website and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
To the maximum extent permitted by law, Eternalpep shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products.
12. Governing Law
These Terms are governed by the laws of the jurisdiction in which Eternalpep operates, without regard to conflict-of-law principles. Any disputes shall be resolved within the appropriate courts of that jurisdiction.
13. Contact Information
For questions regarding these Terms, please contact:
Eternalpep
Terms & Conditions Support
Email: Support@eternalpep.com