Shipping Overview
All products sold by Eternalpep are intended strictly for laboratory research use only.
Shipping services, pricing, and estimated delivery windows are displayed at checkout.
- Domestic U.S.: Flat-rate standard with optional FedEx express
- International: USPS or Asendia to eligible destinations
- Tracking: Provided when supported by carrier
- Customs duties & taxes: Buyer responsibility
Order Processing & Fulfillment
- Ships Monday–Friday (excluding holidays)
- Orders placed before 12:00 PM PST ship same business day
- Orders placed after 12:00 PM PST ship next business day
- Signature required for U.S. orders over $150
- California orders follow standard domestic rates
Processing times may vary due to payment verification, address confirmation, or operational constraints.
Tracking & Delivery Support
Tracking information is provided once the shipment is created when supported by carrier services.
Carrier scan updates may experience delays during peak periods or international transfers.
If a shipment appears damaged or significantly delayed, please contact us with your order number so we can assist within the carrier’s claims process.
Eternalpep is not responsible for delays caused by carriers, customs authorities, weather events, or circumstances beyond our operational control.